These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to make necessary actions.
We may use your contact information to send you notifications regarding new services offered by IELTS Test Pro that we think you may find valuable. IELTS Test Pro may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails. Profile information is used by IELTS Test Pro to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments (which can be deleted by you). IELTS Test Pro may use or share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service. When you take a test in the IELTS Test Pro, IELTS Test Pro will use your Testing ID, and other information available to IELTS Test Pro to validate your actual identity so that we may provide accurate testing results to Score Recipients (as defined below). During the test, we will use your PC’s camera and microphone throughout the test to collect a Testing Video. Your User Testing ID will be compared to your Testing Video to ensure that the person who registered for the examination (and whose identity IELTS Test Pro has validated) is the same person who took the examination. Testing Video may also be used by our research team for examination validation and improvement purposes.
To support and enhance the Service, we may work with a variety of third party advertising networks, marketing analytics service providers and website analysis firms (collectively, “Third Party Advertising Service Providers”). These Third Party Advertising Service Providers may collect and use non-personally identifiable information about your visits to and use of the Website and mobile Application as well as other websites in order to serve you with advertisements and content tailored to meet your preferences and likely interests or better understand ad effectiveness. Aggregate demographic and interest data may also be used for market research purposes. You can opt-out of receiving personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative (“NAI”) or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI’s opt-out tool can be found here http://www.networkadvertising.org/choices/ and the DAA’s opt out tool can be found here http://www.aboutads.info/choices/. In addition, your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Please note that opting out does not prevent the display of all advertisements to you.
IELTS Test Pro shares your personally-identifiable information only when it is reasonably necessary to offer the Service, legally required, or permitted by you. For example: We may provide personally-identifiable information to service providers who help us bring you the Service, such as hosting the Service at a co-location facility or sending email updates. In connection with these operations, our service providers may have access to personally-identifiable information for a limited time. When we utilize service providers for processing any personally-identifiable information, we implement reasonable contractual protections limiting the use of that personally-identifiable information to the provision of services to IELTS Test Pro. We may be required to access and disclose personally-identifiable information in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may access and share account or other personally-identifiable information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the IELTS Test Pro name, or to prevent imminent harm. This may include accessing and sharing personally-identifiable information with other companies, lawyers, agents or government agencies. IELTS Test Pro will share the complete and accurate results of IELTS Test Pro with such institutions, including universities, potential employers, or other third parties, (collectively, “Score Recipients”) as you specify when you finish an examination. We will never share examination results with any party without your direction, except that anonymized examination results may be used by IELTS Test Pro and its partners to improve the examination and for research and analysis. We will not share your Testing ID with any Score Recipients, except with your consent upon initiation of a dispute by a Score Recipient. If the ownership of all or substantially all of the IELTS Test Pro business, or individual business units or assets owned by IELTS Test Pro that are related to the Service, were to change, your personally-identifiable information may be transferred to the new owner. In any such transfer of information, your personally-identifiable information would remain subject to this section.
You have at all times the right to delete your account with IELTS Test Pro by following the instructions available through the Service. After your account is deleted we will retain aggregate or anonymous data collected through the Service, including Activity Data, which may be used by IELTS Test Pro and shared with third parties in any manner. Information associated with the IELTS Test Pro, including examination results and your Testing Video, may be collectively deleted from your IELTS Test Pro account, but anonymized examination data, including your examination results and Testing Video, may be kept indefinitely by IELTS Test Pro to improve the examination and for research and analysis.
California Civil Code Section 1798.83 entitles residents of the State of California to request from a business, with whom that resident has an established business relationship, certain information regarding the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. If you would like to request a copy of this information disclosure from IELTS Test Pro, please contact us at mailto:[email protected].
IELTS Test Pro has implemented administrative and technical safeguards it believes are sufficient to protect the confidentiality, integrity and availability of your Testing ID, User Photo, access credentials and IELTS Test Pro results. However, we believe that a determined attacker with sufficient resources could defeat those safeguards and may, as a result, gain access to the information we seek to protect.
The Service is not designed to respond to “do not track” signals sent by some browsers.